Customer & technical support
Use this address for sign-in trouble, app behavior, uploads, analysis status, subscriptions, billing questions, or accessibility help.
Email support@acesense.ioOfficial customer & technical support
Support that gets you back on court.
Get help with the AceSense app, your account, subscriptions, video uploads, analysis reports, privacy, or deletion. Choose the contact channel that matches your request.
- Application
- AceSense
- Android package
io.acesense.app- Developer
- AxAySports / Akshay Sarode
Contact AceSense
Include the email address associated with your account, your app and operating-system versions, and a concise description of the issue. Never send your password, verification code, or payment-card details.
Privacy & personal data
Use this address for data access, correction, export, account deletion, data-only deletion, or other privacy questions.
Email privacy@acesense.ioAccount deletion
You can permanently delete your AceSense account from the app or request deletion without reinstalling it. The dedicated page explains every deletion method, the data covered, legal retention, and the 30-day backup-purge window.
Delete in the app
Open AceSense → Settings → under Privacy & data (account controls), choose Delete Account → confirm permanently deleting data.
Read account deletion instructionsDelete without the app
Email support@acesense.io or privacy@acesense.io from the account email with this subject:
[Account Deletion Request]If you no longer control the account email, contact support and say so. We will provide an alternate ownership-verification path. Active deletion is immediate after verification and confirmation.
Manage or delete data
A data-only request lets you ask to delete specific account-linked content while retaining your AceSense account. A full account-deletion request permanently removes the account and covered data.
Data-only deletion
Email either support address, identify the data you want removed, and use this distinct subject:
[Data Deletion Request]Access, correction, or export
Email privacy@acesense.io from your account email and state whether you want to access, correct, or export your information. We may verify account ownership before acting.
See the Privacy Policy for more information.
Policies & resources
Review the terms governing AceSense, how personal data is handled, and the accessibility support available across our public services.