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Support & Contact

We're here to help — usually within 1–2 business days.

Get in touch

The fastest way to reach us is by email. Pick the address that matches your question so it lands with the right team.

General support

App issues, account help, billing, feature questions.

[email protected]

Privacy

Data access, deletion, or GDPR/CCPA requests.

[email protected]

Legal

Terms of Service, licensing, and legal notices.

[email protected]

EU Data Protection Officer

For data protection inquiries in the EU/EEA.

[email protected]

When emailing support

To help us resolve things quickly, please include:

• The email address tied to your AceSense account
• Your device and OS version (e.g. iPhone 17 Pro Max, iOS 19.2)
• The app version (shown in Settings inside the app)
• A short description of what you did, what you expected, and what happened

We aim to respond to every inquiry within 1–2 business days. Privacy and data-deletion requests are handled within the timelines described in our Privacy Policy.

Other resources

• Privacy Policy
• Terms of Service